Solutions for many problems can be found quickly
- in the Help Menu
- at your own corporate Help Desk
- in the Support area at www.mtel.bg/mc

If you are still having difficulties, you may want to call Mobiltel Customer Care.

Contract Customers

Whilst in Bulgaria:	*88	(from Mobiltel network)
	0888 088 088	(from any other network)
Whilst abroad:	+359 888 088088	(from any network)

Prepay Customers
Visit www.mtel.bg/mc for ways to check your balance and TopUp your Vodafone Mobile Connect Prepay service.
To find out the telephone number of your Vodafone Mobile Connect Prepay device:
1. Open Vodafone Mobile Connect (do not connect)
2. Select the Tools/Diagnostics menu entry
3. Your number is labelled "Own Number".

You can also find out your device's number by sending an SMS text message from Vodafone Mobile Connect to a mobile phone.

Support:	*88	(whilst in Bulgaria)
	+359 888 088 088	(whilst abroad)
TopUp:
	check www.mtel.bg/mc	(whilst in Bulgaria or abroad)

Standard national and roaming call charges apply.