Solutions for many problems can be found quickly
- in the Help Menu
- at your own corporate Help Desk
- in the Support area at www.mtel.bg/mc

If you are still having difficulties, you may want to call Mobiltel Customer Care.

Contract Customers
Whilst in Bulgaria:*88(from Mobiltel network)
0888 088 088(from any other network)
Whilst abroad:+359 888 088088(from any network)

Prepay Customers
Visit www.mtel.bg/mc for ways to check your balance and TopUp your Vodafone Mobile Connect Prepay service.
To find out the telephone number of your Vodafone Mobile Connect Prepay device:
1. Open Vodafone Mobile Connect (do not connect)
2. Select the Tools/Diagnostics menu entry
3. Your number is labelled "Own Number".

You can also find out your device's number by sending an SMS text message from Vodafone Mobile Connect to a mobile phone.

Support: *88(whilst in Bulgaria)
+359 888 088 088(whilst abroad)
TopUp:
check www.mtel.bg/mc (whilst in Bulgaria or abroad)

Standard national and roaming call charges apply.